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Our Process

A repeatable, documented workflow built on the federal Trusted Tester methodology — so results are consistent and defensible.

  1. Scope & Baseline

    We confirm the standard (508 / WCAG 2.1 AA), inventory the pages or documents, and set priorities and timeline.

  2. Test

    Automated scanning plus manual keyboard and screen-reader testing against every applicable success criterion, using the DHS Trusted Tester process.

  3. Remediate

    We fix documents and content directly, or deliver developers exact, criterion-mapped code instructions for application defects.

  4. Document & Verify

    You receive a conformance report or VPAT, then we re-test to confirm each finding is resolved.

Why the methodology matters

Automated scanners catch a fraction of the failures.

Industry research consistently finds automated tools detect only about a third of accessibility issues. Real conformance requires a human using a keyboard and a screen reader the way the public does.

  • Keyboard-only operation of every interactive element
  • Screen-reader output verified for meaning, not just presence
  • Color contrast, focus order, and reflow checked against real criteria
  • Findings reproducible by your own team, with steps included

What you receive

Findings reportPer WCAG criterion
Severity rankingPrioritized fixes
Remediated filesWhere in scope
Conformance docReport or VPAT
Re-testIncluded
The Trusted Tester baseline

We test the way the federal government tests.

The DHS Trusted Tester Conformance Process is the repeatable manual method used across federal agencies to evaluate web content against the Section 508 / WCAG 2.x baseline. Working to the same method means our findings line up with how your own 508 program office will judge the result.

Keyboard & focus

Every control reachable and operable by keyboard, with a visible focus indicator and a logical focus order.

Names, roles, values

Interactive elements expose a correct accessible name, role, and state to assistive technology.

Contrast & reflow

Text and UI meet contrast minimums and stay usable down to a 320 px viewport without two-dimensional scrolling.

Ready to start?

Tell us what needs testing and your deadline. We’ll return a scope and schedule the same business day.

Request an Audit